Advanced Process Systems Inc.
Personal Information Protection Policy
Advanced Process Systems Inc. is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to Advanced Process Systems Inc. The policy also applies to any person providing services on our behalf.
A copy of this policy is provided to any client on request.
What is personal information?
Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, etc.
What personal information do we collect?
We normally collect client information directly from our clients. We inform our clients, before or at the time of collecting personal information, of the purposes for which we are collecting the information. However, we don’t provide this notification when a client volunteers information for an obvious purpose (for example; producing a credit card for an in-store purchase when the information will be used only to process the payment).
This website may use cookies to store your preferences or to maintain your logged in state on the website. These cookies are small text files provided to your browser by the web server and are sent back to the server on subsequent visits to pages on the site. You may choose to disable cookies in your browser however doing so may limit the usage of features or functionality on the website.
The server this website is hosted on records access to the website including, among other details: the IP address, browser version, and operating system provided by the browser when requesting a page. This information may be used in aggregate form for analytical purposes but is not used to personally identify any visitors to the website.
Information submitted through forms on the website, including personal information, will be recorded and saved to a database on the server. This information may also be forwarded to an email address to notify us of the submission. If you have an account and are signed in when submitting a form or performing other actions this information may be associated with your account.
This site also uses Google Analytics. To find out more about how Google uses data when you visit a partner's site or app please visit: https://policies.google.com/technologies/partner-sites
Consent
We ask for consent to collect, use or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.
In cases where we collected personal information before January 1, 2004, we assume your consent to our use and, where applicable, disclosure for the purpose for which the information was collected.
We ask for your express consent for some purposes and may not be able to provide certain services if you are unwilling to provide consent to the collection, use or disclosure of certain personal information. Where express consent is needed, we will normally ask clients to provide their consent orally (in person, by telephone), in writing (by signing a consent form, by checking a box on a form, or electronically (by clicking a button).
In cases that do not involve sensitive personal information, we may rely on “opt-out” consent. For example, we may disclose your contact information to other organizations that we believe may be of interest to you, unless you request that we do not disclose your information. You can do this by telephoning our local number.
A client may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfil our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.
We may collect, use or disclose client personal information without consent only as authorized by law. For example, we may not request consent when the collection, use or disclosure is reasonable for an investigation or legal proceeding, to collect a debt owed to our organization, in an emergency that threatens life, health or safety, or when the personal information is from a public telephone directory.
How do we use and disclose personal information?
We use and disclose client personal information only for the purposes for which the information was collected, except as authorized by law. For example, we may use client contact information to deliver goods. The law also allows us to use that contact information for the purpose of collecting a debt owed to our organization, should that be necessary.
If we wish to use or disclose your personal information for any new business purpose, we will ask for your consent.
If you have a question or concern about any collection, use or disclosure of personal information by Advanced Process Systems, or about a request for access to your own personal information, please contact
Amy Schoettle
Marketing Manager
4215 Roper Road, Edmonton, AB
Phone: 587-784-9382
E-mail: amy@advancedpro.ca
If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta:
Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 - 6 Avenue, SW
Calgary, Alberta T2P 3W2
Phone: 403-297-2728
Toll Free: 1-888-878-4044
E-mail: generalinfo@oipc.ab.ca
Website: www.oipc.ab.ca